Signing in & saving progress
Use the same Google or Apple account you originally chose. Check your connection and try again. Online sign-in availability can vary during development. Sign-in is required before gameplay.
Your device stores a local copy of your account progress. Uninstalling or clearing app data can remove that local copy. Before changing devices, make sure you have signed in and your progress has synced successfully. Contact us if a save looks wrong; avoid clearing data while we investigate.
Lives & coins
You can hold five lives. A failed level or leaving a level after playing costs one life; winning keeps your life. One life returns every 30 minutes, up to five. Use the in-game countdown and balance as your guide.
The current development build has no real-money coin purchases or rewarded ads. Coins are game-only items with no cash value. If a balance looks wrong, tell us the approximate time and what you were doing.
Your player name & tag
Open Settings → Profile & account to edit your player name and unique @tag. Friends find you by @tag. Changes can take a moment to sync; an existing tag cannot be claimed by another player. Your Google/Apple sign-in email is not changed.
Friends & gifts
Share your @player_tag with someone you know, then accept their request in the game. Each player can send one free coin total per UTC day to one accepted friend. This does not take a coin from the sender’s balance. A daily limit or connection problem can prevent another gift.
Weekly Bake-Off
The weekly competition unlocks at campaign level 25 and requires sign-in and a connection. Play ten shared puzzles with a group of up to twenty entrants. Complete at least five puzzles to qualify; the top five qualifying players receive game coins.
Weeks run Monday to Monday at 00:00 UTC. Join before Friday at 00:00 UTC. Submit results before the weekly deadline. Rewards are credited automatically after standings are settled; they may not appear immediately at the deadline. Replaying can improve your best result but does not count as another completed puzzle.
Music, sound & motion
Open Settings from the home screen, journey or level. Toggle Music and Sound effects independently. Gentle motion reduces decorative movement. Preferences are saved on your device.
Notifications
Open Settings → Notifications in supported mobile builds to turn notifications on or off. Choose lives-restored and weekly-event reminders separately. You can also open your phone’s notification settings from this screen. Alerts are optional and do not affect gameplay or in-game gifts.
Friend-request and gift push alerts will become available after their delivery service is configured. The game marks them as setup pending until available; switching them on will require notification permission and sign-in.
Report a problem
Include your @player_tag if available, device model, operating system, app version, approximate time and a short description. A screenshot can help; hide email addresses and other private details. To report suspected cheating or an inappropriate name, contact support rather than publishing another player’s information.
Account deletion
Open Settings → Profile & account → Delete account in the current build. You can also request deletion by email, including if you cannot access the app. Signing out or uninstalling does not delete an online account.
Alternative contact: info@klynd.trade.
Operated by ANSY GAMES (SMC-PRIVATE) LIMITED, registered in Pakistan. These pages cover Sweet Smoosh, separately from Bazaar and Klynd trading products.